Real Estate Authority set to function from Lucknow, buyer complaints to be handled by website

real estate authorityThe state government said that it will recruit staff and create a website of Real Estate Authority. But the functioning of the authority will take place from Lucknow only which will ultimately make it uneasy for the home buyers in Noida, Ghaziabad and Greater Noida in getting a complaint resolved.

The adviser to Uttar Pradesh housing and urban planning department, N.R Verma in Lucknow said that since the government of Uttar Pradesh has notified rules, now the formation of regulatory authority will be done soon. Consequently, the staff needed for the aim will be hired and a website enabling the home buyers to file a grievance will be made.

In the regulatory authority, there will be a chairperson and three full-time members that will be appointed by the state government.

Verma further told that any aggrieved buyer will be permitted to file a grievance online. Post which the authority will discuss the complaint within a provided time frame. If needed, the developer and the complainant will have to come to the office in Lucknow to complete the method for settling of the complaint.

However, the home buyers are criticizing this and are saying that it would be much better if the complainant does not have to visit the office in Lucknow. The spokesperson of Noida Estate flat owners association, Annu Khan said that traveling to Lucknow office from Noida so as to get a complaint greeted will be a tiring process and demanded to the real estate regulatory authority to assure that all concerns are settled at the district level.

On 1 May 2016, the Real Estate (Regulation and Development) Act, 2016, came into force and thus the process of forming the operational rules and putting them in place with the institutional infrastructure got started to preserve customer concerns and encouraging the growth of the India’s realty sector.

In accordance with the notification, the laws under the act were to be formed by the Central and state governments within the time frame of six months, starting from the date of impersonation. In extension, states are obliged to form real estate regulatory authorities within a year.

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